One optional pass, for one term. The price, the covered list, the not-covered list, the call-out limit, the parts ceiling and the refund rule are all on this page before you pay — and what you accept is recorded against your receipt.
The order is recorded with the price and the terms version you accepted, frozen — a later price change cannot re-price what you bought. You pay on Paystack's page, and this site only opens your coverage once the provider itself confirms the payment to our server: a browser landing back here with a receipt-like address is not a payment, and is never treated as one. Payment confirmed, you get a receipt reference, the coverage start and end dates, and a private pass page — no login, no password, one link. If a payment fails or stalls, no coverage opens and nothing is charged; a confirmed payment that fails to open automatically is flagged to the team and fixed by hand without charging you again.
Can I use it for anything in the covered list? Up to the published number of call-outs, and only for things on the covered list — each request is checked against these terms and against the call-outs you have left, and Arzuz says yes or no in writing before a worker is sent. A call-out is finished when you confirm the job, or when a dispute is settled.
What if I change my mind? The refund rule in the terms above is the rule: ask before coverage starts. After that, what you paid is coverage for the rest of the term.
Where is the rest? The Care page explains the service, and the site's terms and privacy notice apply to it.